Privacy Policy
Effective Date: June 24, 2024
Welcome to Elevate Sphere ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform dedicated to personal and professional growth. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information
When you register for our services, we may collect the following personal information:
- Name
- Email address
- Phone number
- Payment information (processed through a third-party payment processor)
- Profile picture (optional)
Usage Data
We may collect information about your interactions with our platform, including:
- Courses accessed
- Audio materials listened to
- Participation in community chats
- Attendance in group coaching calls and Q&A sessions
Device and Technical Information
We automatically collect certain information about your device and usage patterns, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and time spent on our platform
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our services
- To process transactions and send you related information, including purchase confirmations and invoices
- To communicate with you about your account, updates, and promotional offers
- To personalize your experience and improve our platform
- To respond to your comments, questions, and provide customer service
- To send you technical notices, updates, security alerts, and support messages
- To monitor and analyze usage and trends to improve our services
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Objection: You can object to the processing of your personal information for certain purposes.
- Withdrawal of Consent: If we are processing your personal information based on your consent, you may withdraw your consent at any time.
To exercise these rights, please contact us using the information provided below.
6. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our platform and updating the effective date.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Elevate Sphere
Email: privacy@elevatesphere.com
Address: 10000 Ulica Božidara Adžije 22, Zagreb, Croatia
Thank you for being a part of the Elevate Sphere community.
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This Privacy Policy was last updated on June 24, 2024.
